A Nod to the USPS December 17 2013

USPS LogoI've been meaning to blog about the United States Postal Service (USPS) for some time now, and I just heard that the Canadian postal service (Canada Post) has decided to phase out home delivery over the next few years, so now seems like a good time to actually sit down and do it.

An Internet retail business like ours is incredibly dependent on the availability of reliable, fast, affordable shipping services.  When we started the business we looked at the available options, and we chose to focus on the USPS mainly because their prices were lower than the alternative carriers' prices.  Since then we've had nothing but positive experiences with the USPS.  Some of the things we like about them are:

  • They have really high quality, easy-to-use shipping boxes and envelopes, and they give us as many as we need, for free.  They even deliver them to us for free.
  • They will come and pick up our outbound shipments at no additional charge if we want.  Otherwise, there's a Post Office five minutes away.
  • They have software that makes it easy and quick for us to pay for postage, print labels, generate tracking numbers, etc.
  • They're very reliable - we've never had a problem with any of our shipments.

And on top of all that the people in our local Post Office (Helena and Nancy) are really nice and helpful.  Recently one of them stayed late and accepted some of our packages after normal hours.

So here's a nod to the good old United States Postal Service.  Let's hope they don't go the way of Canada Post!